-Most Common Issues and Questions (Q&A)

Google Meet #

A. Create a Meet Link #

Open the Google Meet app using your Google account.

Click “New Meeting”

Choose “Create a meeting for later”

Copy the meet link, share it with participants

Make sure you open the same link you copied when you want to start the meeting.

You can use the same link for multiple meetings.

B. End Meet for all participants #

If you’re the meeting host and want to remove all current participants before leaving the meeting, do the following: 

1. Click “Leave the call” button
   
2. Click “End Call for Everyone”, this will allow you to remove all participants and then end the call. The participants cannot join the meet again before the host starts the meeting again.
   

Note: if you want to leave the meeting and allow current participants to continue their meeting without you, you can click “Just leave the call” or simply close the window.

C. Mute Participants  #

Mute specific person:

1. In meeting, click on the “people” icon
   
2. Go to the person you want to mute, and click on the sound icon beside his name.
   

Note: he can still unmute himself back. To prevent this please refer to this.

Mute all participants at once:

1. In the meeting, click on the “people” icon
   
2. Click the mute all icon.
   

Note: they can still unmute themselves. To prevent this please refer to this.

D. Prevent people from open Mic, Camera, share their screens #

To do so, follow these steps:

1. In the meet, click the host control icon
   
2. Control the options you want
   

Note: if you can’t see the host control icon, that means you are not the host of that meeting.

Warning: make sure that you don’t turn off the “Host Management” option which will affect the control option of this meeting and turn all the participants to hosts.

Google Classroom #

Prepare and set up the classroom for the first time #

All subject and main classrooms will be created for the first time by the IT department for you. However, there are some important settings you have to do and to check for your Classroom:

• Generate Meet Link: to enable the meet link for your Classroom for the first time you have to generate it
  
• Make sure the link is visible to the students: to allow students to enter the meet link, you have to make sure this option is checked
  
  Note: this applies only in classrooms where you want to enable meet on it, other subjects classrooms may stay without generating a meet link.
• Hide Class Code: to prevent students from outside the class from joining your classroom, make sure you hide this class code since all students are already added to their proper classrooms by IT department.
  
• Do not change the classroom name or section: since it will affect the monitoring and the unified naming formatting of classrooms. Keep the classroom name and section as it is created by the IT department. 
• Control if the students can post new posts and comments in the stream: allowing students to post new announcements in the stream tab is not recommended. Go to the Settings icon on the corner,
  
  Scroll down to Stream settings, and choose “Students can only comment”. Click Save at the top. This will allow the teacher to announce the posts, and students can only comment on the teachers’ posts.
  

Add a co-teacher to a current classroom #

If you’re the owner of a class (or a co-teacher); you can easily add another teacher to view, edit, and teach with the same class; by following these steps:

1. Go to the classroom you want to add a co-teacher, and go to the “People” tab.
   Under the “Teachers” section, click the add icon.
   
2. Start typing the teacher’s name or enter his email address. Once it appears click it and then click “invite”. You can add more than one teacher at a time.
   
3. Once you invite him, you will see his name appear in the teacher’s list as “invited” and you can cancel the invitation.
   
4. Now, he has to accept his invitation from the Google Classroom home page from his account.
   
5. After accepting the invitation, the new co-teacher will be shown in the teachers list.
   

Transfer the classroom ownership to another teacher #

If you are an owner of the current classroom and you want to transfer this classroom to another teacher, make sure that another teacher is already added as a co-teacher to this classroom. Then follow the following steps:

1. Go to the classroom you want to add a co-teacher and go to the “People” tab.
   Under the “Teachers” section, select the teacher you want to assign as an owner and choose “Make class owner”
   
2. The new teacher will receive an Invitation email, ask him to open that email and accept the invitation by clicking “respond”
   
   A new window will be opened, click “Accept”
   
3. Now, he is the new owner. You can Leave the classroom
   

Prevent Students from removing each other (Reset Meet Link) #

If you notice that the students can remove each other from the classroom meet. Because of that, the owner (or one of the co-teachers) disable the Host Management option. To fix this issue, you can easily reset the meet link of the classroom completely (not recommended during live class):

1. Open the class in Google Classroom, and select the Stream tab.
2. On the side of the screen, go to the meet section and click the option then manage
   
3. In the link options, click “Reset”
   
4. This will change the current Meet link of this classroom. All students who try to join the class meeting will be redirected to the new link with no issues. 
5. Now you can make sure that the Host Management option is enabled.

Pin a post to be at the top of the stream tab  #

You can “pin” a post announced by the teacher to be shown at the top of all posts, this is useful if you want to share an important announcement to all students in this class. To do so:

1. Post the announcement you want to share in the Stream tab.
2. Select the post and choose “Move to top”