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AR Dashboard
Disclaimer
Please note that some statistics may not be accurate or logical in the beta version or in the early stages of the portal's launch. If you have any suggestions, please contact us.
General Statistics
All ICT Tickets
202
- Purchase Tickets: 47
- Support and Maintenance: 155
No Data Found
Open Tickets
12
- Purchase Tickets: 6
- Support and Maintenance: 6
No Data Found
Closed Tickets
190
- Purchase Tickets: 41
- Support and Maintenance: 149
No Data Found
Satisfaction Rate
5 /5
- Purchase Tickets: 5
- Support and Maintenance: 5
No Data Found
ICT Tickets By Building
No Data Found
Technical Support and Maintenance Requests
AVG Response Time
669.13 Hours
- Critical: 0 Hours
- High: 335.79 Hours
- Medium: 1248.31 Hours
- Low: 900.89 Hours
No Data Found
AVG Resolution Time
41.32 Hours
- Critical: 0 Hours
- High: 28.98 Hours
- Medium: 87.8 Hours
- Low: 21.44 Hours
No Data Found
AVG Satisfaction Rate
5 /5
- Critical: 0 /5
- High: 0 /5
- Medium: 0 /5
- Low: 5 /5
No Data Found
No. of Backlog Requests
6
- Today: 3 Tickets
- Last Week: 5 Tickets
- Last 2 Weeks: 5 Tickets
- Last Month: 6 Tickets
No Data Found
Support and Maintenance Request Types
No Data Found
Procurement and Supply Chain
AVG Response Time
1088.3 Hours
- Critical: 0 Hours
- High: 0 Hours
- Medium: 1.79 Hours
- Low: 1138.08 Hours
No Data Found
AVG Resolution Time
38.1 Hours
- Critical: 0 Hours
- High: 0 Hours
- Medium: 1.79 Hours
- Low: 50.65 Hours
No Data Found
AVG Satisfaction Rate
5 /5
- Critical: 0 /5
- High: 0 /5
- Medium: 0 /5
- Low: 0 /5
No Data Found
No. of Backlog Requests
6
- Today: 1 Tickets
- Last Week: 4 Tickets
- Last 2 Weeks: 6 Tickets
- Last Month: 6 Tickets
No Data Found
