To login to KMCC Portal:
Go to ICT Tickets Page
Click on ( + New Ticket) button
You can see all your previous ICT Tickets here
there are two types:
Based on the main type of request, you need to fill out more details about your request. It's better to read the fill dropdown list before selection.
Write all the possible details about your request;
More accurate details lead to faster and correct resolution of your ticket.
After filling details, you can
Upload a photo to enhance your request.
Agree to the IT SLA, then submit your request
Tutorial video (new ink cartridges request example):
Over the past 18 months, our IT Department has achieved remarkable progress. A total of 602 tickets were successfully closed with a 99.6% completion rate, and an average user satisfaction score of 4.9/5 across all branches. Thank you for your trust and continued support — we keep improving every day.
We’ve updated the system with new features and improvements to enhance your experience. Check out our latest changelog to see what’s changed!
لقد قمنا بتحديث النظام بميزات وتحسينات جديدة لتعزيز تجربتكم. اطلع على سجل التحديثات لمعرفة آخر الإضافات!
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